MercuryAI is committed to providing high-quality AI-powered solutions and customer satisfaction. If you are not completely satisfied with your purchase, please review our refund policy below:

• Eligibility: Refunds are available for products or subscriptions purchased directly from MercuryAI within 14 days of the transaction date. To qualify, the product or service must be unused or the request must specify a valid reason for dissatisfaction.

• Process: To request a refund, contact our support team at support@mercuryai.in with your order details and reason for the request. We aim to review and respond within 5 business days.

• Exceptions: Custom deployments, consultation services, or integrations delivered as per specifications are not eligible for refunds unless explicitly stated in your contract.

• Approval & Reimbursement: Approved refunds will be processed to your original payment method within 7 business days.

MercuryAI reserves the right to update this policy at any time. For questions or concerns, reach out to our support team. Your trust is our priority.